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Add an Event Help |
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Your event ticket-takers only need a device with a QR code reader such as a smart phone or table, but you can also get PC applications that work with a webcam. The QR image encodes a URL to a SoftSeller application where the ticket can be redeemed. QR code readers automatically recognize HTTP URLs and provide a clickable (or touchable) link. Your ticket-takers will need to log in with the special Ticket-Takers Password set on the main Admin page or your SoftSeller account password. A ticket can only be redeemed once, which prevents sharing the email with the QR code. If a ticket has already been redeemed, the ticket-taker will be alerted.
SoftSeller also allows you to set a maximum number of tickets to be sold, which prevents over-selling. This optional feature requires that you create special ordering buttons in SoftSeller, or to modify your PayPal buttons to go to SoftSeller instead of PayPal. If the maximum number of tickets has not already been sold, then SoftSeller will transparently forward the order to PayPal for normal processing. Otherwise, the customer will recieve a "Sold out" message and the order will not be processed.
This page allows you to specify how each of your events is to be handled by SoftSeller. Any items in an order that are not defined in SoftSeller as either a downloadable product or an event ticket will be ignored. (So, if you also sell non-downloadable items from your site, do not enter them in SoftSeller, and SoftSeller will only handle the items that are defined. If SoftSeller receives an order notification from PayPal or Payza that does not include any downloadable items, the customer will see a simple "Thank you for your order" page instead of a page with download links or registration keys.)
There is no limit to the number of items that you can enter. When you enter an item and click the "Add Event" button, another blank form will be displayed to add another event. When you have finished entering your events, you can use the menu at the top of the page to return to the "Account Administration" page or the the "Event Ticketing" page, or go to any other page in the menu.
From the "Event Ticketing" listing page, you can edit an existing event, generate ordering buttons to copy and paste into your site, or see a Sales Report for the event. You can return to this page to add more items at any time by clicking the "Add Event" button on the "Event Ticketing" page.
The top section of this form identifies the event item number and description, and the second section specifies certain optional data as described below.
| Item Number or ID: |
This is a required field, and it must be unique for each of your items.
You can assign any type of Item Number, ID, or Code that you want -- numbers and/or letters and
special characters such as dashes and underlines --
but each of your products must have a distinct and unique identifier. This number will normally
be sent back to SoftSeller in the PayPal or Payza IPN payment notification message,
and SoftSeller will use it find the proper download URL or registration key.
If you create your ordering buttons in Payza or in PayPal's "button factory" instead of SoftSeller's, make sure that you use exactly the same Item Number (which is also called an Item ID on some PayPal pages, or Item Code in Payza) in those buttons that you have defined in SoftSeller, including any punctuation or special characters. This is how SoftSeller will normally identify the item, although PayPal does not require an Item ID when you create a button. You can omit the Item ID in PayPal provided that the Item Name is an exact match, but you must still enter a unique ID in SoftSeller, so our recommendation is that using the same ID in PayPal will reduce the chance of mismatches in the Item Name. |
| Item Name: | Enter the name or short description of the event. |
| Price: |
This is an optional field. If you enter a price for the item, SoftSeller will check
each order to insure that the total amount paid is not less than the total price of the
items ordered. This is a safeguard to prevent anyone from ordering your products
using altered buttons with reduced prices. If the total payment is less than the total
of the prices, SoftSeller will not send a ticket but will instead send a message to contact you,
so use this field carefully. (In particular, if you
sometimes sell the same product at different prices, you should enter only the lowest
price here.)
Note that PayPal does not report the prices paid for each individual item in a multiple-item order -- it only sends SoftSeller the total amount paid -- so for orders with multiple items, SoftSeller will check the total of the prices against the total amount paid. | |
| Available Tickets: |
This is an optional field that specifies a maximum number of tickets to be sold.
This feature requires that all orders must be passed through SoftSeller so the quantities
can be tracked. This is normally a transparent operation, i.e. if the maximum number of tickets
has not been reached, then the order is forwarded to PayPal for normal processing.
However if all of the Available Tickes have been sold, the customer will recieve a "Sold Out"
message and the order will not be processed.
Note that this ticket counting feature currently only works with one-item "Buy Now" buttons, not with cart orders. If you generate ticket ordering buttons with the "Get Button" link on the Ticketed Event List page and you have specified a number of Available Tickets, then the necessary SoftSeller URL will be used in the generated HTML. If you want to use PayPal buttons, you will need to change the "action" URL in the form declaration. The standard HTML looks like this:
<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
This line should be replaced with:
<form action="http://softseller.com/cgi-bin/odb.exe/ss/OrderItem.odb" method="post">
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| Event Date: | This field can be used to provide the date of the event. (Note that this text is simply displayed on the ticket -- it is not validated as a date -- so you can actually use it any way you like.) | |
| Informational URL: | If you have a Web page with information about your event, put the URL here and the customer will have a link to it in the ticket email. | |
| Test Informational URL | This link will open your Informational URL directly in a new window to insure that you have entered it correctly. | |
| Email Text: | The text that you enter here will appear at the top of the email message sent to the customer. For example, the default text tells the customer that the email contains the QR code that must be shown at the door. If the customer has a smart phone with an email reader, then showing the email will suffice. Otherwise, the customer can print out the email with the QR code and bring that. Use this field to provide any addtional details that event attendees should know. | |